We always try to give the best value and quality to our customers and the CAI aid us in this. They have many experts across the industry who produce codes of practice which we must adhere to or exceed.

The aerial and satellite options available to you are rapidly advancing. The CAI produce regular newsletters keeping us up to date with developments in the trade. This helps us to give you the best advice and options.

The CAI provide training courses many of which we have completed. We hold one of the CAI's most coveted awards The CAI SMATV system installers and so are approved CAI SMATV installers. We are only one of 5 in Scotland to hold this award. Again this ensures better quality systems for you our customer.

The CAI now have a programme for rating the quality of aerials and cable. (Benchmarking) This gives us accurate information that allows us to select the best materials for each application. Previously we had to rely on manufacturers information which was often exaggerated and inaccurate

In the very unlikely event that we as members of the CAI did not honour our 12 months guarantee on domestic systems, contact the CAI and they will.

As CAI members we must have full insurance to cover any accidental damage that may occur.

The CAI have an arbitration procedure. We have very few complaints with any of our work and we normally resolve these quickly. However in the unlikely event that we could not resolve your complaint then you can use the CAI complaints procedure. The result of their investigation is binding on both parties.

The CAI symbol Quality at a fair price
Click to go to the CAI web site for more details